If you wish to cancel your subscription, please reach out to our customer service team to submit your request.
Your first month is free. If you cancel within 30 days, you’ll only be charged a pickup fee (AED 120). From Month 2 onwards, your subscription fee begins and regular cancellation terms apply.
Please note that cancellations cannot be processed if there are any unpaid subscription fees. All outstanding payments, along with the applicable cancellation and pickup fees, must be cleared before the cancellation can be completed.
Before the scheduled pickup, please make sure the unit is fully prepared with all its accessories, including the manual and the cleaning filters, depending on the model.